Due to Covid-19 all sales are final, and are not subject to exchange/returns/refunds. We do apologize for this inconvenience this may have caused.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
To be eligible for a return, of any damaged products, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
In the event that you receive a damaged product, in order to to start the return process, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first informing us of the damages/product issues will not be accepted.
You can always contact us for any return question at email@example.com.
Unfortunately, we cannot accept returns on gift cards.